Login & Password Settings Help

This usually happens when:

• The password is entered incorrectly
• Caps Lock is enabled
• Browser auto-fill is using an old password

Try typing the password manually instead of auto-fill.

Possible reasons:

• You are trying to log in before the reset completes
• The reset link was opened multiple times
• The browser cached the old session

Solution:

• Close all browser tabs
• Open a new browser window
• Log in again with the new password only

This can happen due to:

• Browser privacy settings
• Third-party cookie blocking
• VPN or proxy usage

Try disabling strict privacy mode or logging in without a VPN.

This is usually caused by:

• Disabled cookies
• Browser extensions blocking sessions

Enable cookies for Facebengal and disable ad-blockers temporarily.

Yes. For security reasons, multiple failed login attempts may temporarily restrict access.
This helps protect your account from unauthorized access.

Security checks may appear if:

• You log in from a new device
• Your location changes
• Suspicious activity is detected

This is normal and helps protect your account.

No. For security reasons, avoid staying logged in on public or shared computers.
Always log out after use.

This is usually a browser-specific issue.
Try:

• Clearing cache on the affected device
• Updating the browser
• Disabling browser extensions

Try:

• Refreshing the page
• Clearing browser cache
• Switching networks
• Trying a different browser

If the issue continues, it may be a temporary system issue.

Yes. Passwords are stored securely using encryption and are never visible to anyone, including Facebengal staff.

If your login problem isn’t covered above, submit an Access Issue request and our support team will assist you.